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Privacy Policy

Last Updated: October 29, 2026

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At Emanon Solutions, we respect your privacy and are committed to protecting your personal information.

We handle all personal information responsibly and in accordance with Japan's Act on the Protection of Personal Information (APPI) and other applicable laws and regulations.

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This Privacy Policy explains how we collect, use, protect, and manage the personal information provided by our customers, business partners, and website visitors.

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1. Collection of Personal Information

We may collect personal information necessary to provide our services, including:

  • Name, date of birth, address, and contact information.

  • Email address and telephone number.

  • Information submitted through our website, inquiry forms, or other communications.

  • Additional information required to provide consultation, business support, or other requested services.

We collect personal information through appropriate and lawful means and only to the extent necessary for our business activities.

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2. Purpose of Using Personal Information

Personal information collected by Emanon Solutions may be used for the following purposes:

  • Responding to inquiries and consultation requests.

  • Providing and managing our services.

  • Communicating with customers and business partners.

  • Processing applications, requests, and service-related documents.

  • Improving our services and customer experience.

  • Fulfilling legal and regulatory obligations.

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We will not use personal information for purposes beyond those specified without obtaining the necessary consent or having another lawful basis.

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3. Disclosure of Personal Information

We will not sell, disclose, or provide personal information to third parties without prior consent, except where permitted or required by applicable laws and regulations, including:

  • Legal Requirements: When disclosure is required by law or legally requested by authorized public authorities, including courts or law enforcement agencies.

  • Business Operations: When information must be shared with authorized service providers or business partners to fulfill requested services, subject to applicable legal requirements and appropriate safeguards.

  • Protection of Life and Safety: When disclosure is necessary to protect human life, health, or property and obtaining consent is difficult.

  • Other Legal Exceptions: When disclosure is otherwise permitted under applicable personal information protection laws.

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Any sharing of personal information among affiliated companies will comply with applicable legal requirements, including those concerning joint use of personal data.

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4. Protection and Security of Personal Information

We implement reasonable and appropriate security measures to protect personal information against:

  • Unauthorized access or disclosure.

  • Loss, theft, or accidental destruction.

  • Leakage, alteration, or misuse.

  • Improper handling or unauthorized use.

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Access to personal information is restricted to authorized personnel and service providers who require it for legitimate business purposes.

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5. Access, Correction, and Deletion

You may request access to, correction of, deletion of, or suspension of the use of your personal information in accordance with applicable laws.

Upon receiving a request, we will verify the identity of the requester and respond within a reasonable period, subject to applicable legal requirements.

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6. Retention of Personal Information

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected or to comply with applicable legal obligations.

When personal information is no longer required, we will securely delete or dispose of it using appropriate methods.

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7. Changes to This Privacy Policy

We may review and update this Privacy Policy to reflect changes in our business operations, services, or applicable laws.

Any updates will be published on our website, together with the revised effective date.

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8. Contact Information

For questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact:

 

Emanon Solutions

Website: www.emanon-solutions.com

Email: info@emanon-solutions.com

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We are committed to responding to privacy-related inquiries appropriately and handling your personal information with care and responsibility.

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